how to genuinely authentically aplogize

The Power of "I'm Sorry"

The Power of "I'm Sorry"

A few weeks ago I really messed up!

I promised my neighbor I’d pick up her mail while she was out of town but then completely forgot!

When she came back, she popped over to get it and that’s when I remembered!

Ugh.

I was SO embarrassed. I couldn’t believe that it had totally slipped my mind.

Rather than giving her an excuse, that we had house guests, I was exercising when she asked and not near my calendar, she didn’t remind me… I simply apologized.